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Frequently Asked Questions

Q. Where can you find a reliable moving company?

A. There are many reputable moving companies based in Austin. We are ranked among the best, with our services tailor-made to ensure that clients are comfortable and satisfied whenever we help them move. You can do research online to find reputable moving companies but always make sure that the company you settle for is reliable and capable to deliver on its promise of quality services. It’s always wise to have references if you are not sure which moving company to choose. At Affordable Assurance Movers, we encourage clients to research other moving companies and see if they can find a moving company which will counter our offer or services. Read our reviews to find out what our clients have to say about us.

Q. How do I choose a moving company?

A. Before choosing a moving company, make sure that you do your research thoroughly. Many companies will promise heaven but will deliver macabre services which will leave you in much distress. Hence, it is better to pack and hire a truck to move your belongings than use these companies. So, make sure that you research all the moving companies in Austin, TX before settling on one company. Compare the prices and services of each company in your area.. Also, check the number of years they have been operational as experience matters. Experienced moving companies have perfected their moving services over the years, so you can expect only minimal mishaps, and even if these mishaps do happen, you are assured that your belongings are covered through their insurance policy. At Affordable Assurance Movers, you can expect quality services, with your belongings covered by our insurance provider. We have been in operation for decades and this guarantees that your belongings reach your premises intact. However, if any damage occurs to any item handed to us for moving, you can rest assured that we have a comprehensive insurance coverage.

Q. What happens when an item is damaged during moving?

A. Reputable moving companies have insurance coverage, so this should not worry you. At Affordable Assurance Movers, we have a customer complaint form though which dissatisfied customers can file their complaints for investigation and reimbursement. We have taken measures to ensure that clients' properties are always safe by using clean and padded trucks driven by experienced drivers. We also make sure that each article is handled with care, to ensure that there is minimal or no damage to your possessions. In the event of any damage, you may contact us and let us know. We will replacethe damaged item to your satisfaction

Q. What if I am relocating through state lines?

A. We offer long distance moving. At Affordable Assurance Movers, clients can rely on us to reach their destination safely. We provide clients with various options to choose from whenever they are considering to relocate to a different state such as full service moving and long distance moving. Please visit our Long Distance or Full Service Moving pages to read more on how we will make your move through state lines is successful.

Q. What happens if I need to move an item promptly, say the same day?

A. Affordable Assurance Movers provides a special service specifically made for urgent moving needs. We offer same day moving services to clients. No matter what time of day you contact us, we will be available to help you move your belongings. We have enough trucks in our fleet to ensure that whenever a client contacts us for any moving services, they are served without any delay. You can read more about this service by visiting our Same Day Moving Service page.

Q. Which materials are best to wrap and pack items before moving?

A. There are different types of materials which you can use to wrap your belongings before moving. Please visit our Moving Tips page for a detailed look at the different materials used. You can find there a step-by-step guide which you can use to minimize expenses and damages to your belongings.

Q. What happens if I haven’t found a permanent address to relocate to?

A. Affordable Assurance Movers offers clients a temporary storage option when they have not found a house to relocate to. We will ensure that your belongings are safe when you search for a place to relocate to. Read more about this option on our Moving Services page.

Q. Do you offer disassembly and assembly services?

A. Affordable Assurance Movers is always at the forefront in ensuring that clients' needs are met. We have employed technicians always at hand whenever you have an item which needs to be taken apart and assembled at your new residence. Visit our Moving Services page for more information about this service.

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